Chaos at the border

An A.I generated image of trucks waiting at customs
Oscar Morales
Written by
Oscar Morales

Following Brexit, Covid-19 and shifting trends in e-commerce, managing the flow of international goods is becoming increasingly demanding and complex. The rapid growth of freight to local fulfilment centres for global sales platforms including Amazon and AliExpress exacerbates this. Across the fragmented global logistics industry, customs processing costs are spiralling, and delays are becoming endemic. Trading companies, customs brokers, and freight forwarders urgently need solutions which increase efficiencies and solve the bottlenecks in their customs processes. Core bottlenecks stem from a continuing disconnect between national and international package coding and a lack of digitisation for data-analysis. Data is difficult to obtain and to structure, limiting competitor solution capability.

Isn't it great when the market requires you to build a solution?

In late 2020 a customs broker reached out to Julio and Oscar to explain his operational problems. With their mix of experience from the worlds of international trade and data science they began a project to build a solution and thus Sifty ML (Machine Learning) was born.

Oscar Morales, CEO of Sifty commented “The market opportunity is enormous: the logistics industry handles >£13.5 trillion in goods annually; with UK cargo imports >£500 billion (25% with the EU). International incoming parcels create £3.8 billion revenues for courier companies, but margins are tight with growing bottlenecks requiring costly staff time to resolve.”In 2022 Sifty got involved with Innovate UK, the UK’s national innovation agency, and successfully won an award validating product market fit and a grant to develop this critical solution for UK and international trade. SiftyML aims to disrupt the current logistics tech status quo unleashing advanced machine learning on its growing proprietary dataset of real-time customs information. The goal is to predict, assess and increase the efficiency of goods moving across borders, radically reducing processing times by 80%.


SiftyML’s algorithms can enable processing of the 95% of straightforward parcels with minimal human effort, allowing experienced customs officials to concentrate on the 5% of complex parcels, supported by SiftyML’s automation and insights.

“This project will enhance our existing offering with new advanced algorithms to drive efficiency savings by more than 95% for the processing of all goods crossing borders. The project will enable our expansion into the UK and Spanish markets; Current partners include Royal Mail in the UK and Cacesa in Ireland and Spain.”

Oscar Morales, Sifty

Other Insights

Read more about what else is happening at Sifty.

Logos for British Telecom and Sifty.

Sifty's AI Solutions Joins Forces with BT's Infrastructure in CCS Watcher

A robot trying to understand an algorithm; a metaphor for the title of our article

Assessing Large Language Models Valuations: Metrics to Understand AI

Managers successfully applying AI to their processes

A Note to Managers

A laser going through a container

Streamlining Customs with AI

Understanding AI: Decision-Making in Customs Processes

An image of Stadium 974 in Qatar

Can you imagine more uses for old containers?

Northern Ireland Shipping Port

For Northern Ireland's sake, we need to redefine Special Economic Zones.

AI is the future of trade

An image of cargo ships at a busy port

All hands on deck!

An image of a mathematical problem

Weapons of math production

An illustrated image of a human building a robot

InnovateUK awards Sifty a Smart Grant

An illustration of borders being broken in relation to shipping

Why do international borders exist to create friction?

Stay up to date with Sifty

Sign up to receive our monthly newsletter.

By clicking Subscribe you are confirming that you agree with our Privacy and Cookies policies.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.